koopdegrace
KOOP de grâce
Frankfurt am Main, Germany
koopdegrace is taking a short break
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Shop policies
Last updated on
May 10, 2022
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Welcome to KOOP de grace! We are happy to have you here, and hopefully you will enjoy our products as much as we enjoy making them!
We will do everything in our powers to keep you happy with the quality of the items as well as the customer service.
Before you fill your order, please read our shop policies below.
We will do everything in our powers to keep you happy with the quality of the items as well as the customer service.
Before you fill your order, please read our shop policies below.
Accepted payment methods
Returns & exchanges
See item details for return and exchange eligibility.
Payment
Currently we accept PayPal only.
Please send payment within a week, and once we have received the payment, your item will ship within 2 business days (Mon-Fri). For other arrangements, please convo us or send an e-mail on koopdegrace [!at] gmail.com.
Please send payment within a week, and once we have received the payment, your item will ship within 2 business days (Mon-Fri). For other arrangements, please convo us or send an e-mail on koopdegrace [!at] gmail.com.
Shipping
We use your address on your Etsy profile to ship, unless you inform us that you would like the item to be sent to a different location.
We ship our items worldwide.
We do not add tracking or insurance by default. If you would like either, they will be provided at additional cost.
International customs fees must be paid by the buyer. Please make sure you are familiar with your country's customs regulations.
We ship our items worldwide.
We do not add tracking or insurance by default. If you would like either, they will be provided at additional cost.
International customs fees must be paid by the buyer. Please make sure you are familiar with your country's customs regulations.
Additional policies and FAQs
For additional information on our shop policies or our products please convo us or send us an e-mail on koopdegrace [!at] gmail.com. We will get back to you as soon as possible.